Shipping policy
SHIPPING POLICY
Last updated: October 10, 2026
Daddywear is operated by Azyou LLC.
We work with production, fulfillment, and logistics partners in the United States and internationally, including China, to personalize and deliver Daddywear orders.
Depending on product availability, production location, inventory, destination, and operational requirements, an order may ship from the United States, China, or another location used by our partners.
1. ORDER PROCESSING AND PERSONALIZATION
Orders are typically personalized and processed within 1–3 business days after the order is placed and payment is successfully authorized.
Business days do not include weekends or U.S. federal holidays.
Once the order has been processed and shipped, you will receive a shipping confirmation email with tracking information when available.
During high-volume periods, promotions, holidays, inventory transfers, or exceptional circumstances, processing may take longer.
2. FULFILLMENT LOCATIONS
Daddywear works with third-party production, fulfillment, and logistics partners. Orders may be fulfilled from the United States, China, or other locations used by those partners.
The fulfillment location is determined by product availability, production requirements, inventory, delivery destination, shipping efficiency, and operational needs.
A U.S. customer may receive an order shipped from a U.S. or international facility. The shipping origin does not change your rights under our Return & Refund Policy or 90-Day Money-Back Guarantee.
Fulfillment addresses are not published for security and operational reasons and must not be used for correspondence or returns.
3. MULTIPLE SHIPMENTS
Items from one order may occasionally be produced or stored at different locations. Your order may arrive in more than one package or at different times.
If this happens, separate tracking information may be issued. You will not be charged extra shipping fees solely because we fulfill an order in multiple packages.
4. ESTIMATED DELIVERY TIMES
For orders delivered within the United States, estimated transit time after processing is typically 10–15 business days.
The 1–3 business day processing and personalization period is separate from transit time.
Some orders may arrive sooner. These timeframes are estimates and are not guaranteed delivery dates.
Delivery times may vary because of production location, destination, carrier operations, customs processing, weather, public holidays, transportation disruptions, address issues, or circumstances outside our reasonable control.
5. ORDERS SHIPPED FROM OUTSIDE THE UNITED STATES
Some U.S. orders may ship from an international production or fulfillment facility, including China. Tracking may show an international origin or international transit events before the package reaches the United States.
Internationally fulfilled orders may require additional transit or customs processing time.
If a carrier or customs authority requests an unexpected import-related payment, contact help@getdaddywear.com before paying so we can review the situation.
6. SHIPPING COSTS
Applicable shipping charges will be displayed at checkout before purchase.
If free shipping or another promotion applies, the offer will be shown on the website or at checkout. We will not add undisclosed shipping charges after purchase.
7. TRACKING YOUR ORDER
When tracking is available, it will be sent to the email address used for the order.
Allow time for tracking to update after shipment. A tracking number may be created before the carrier records its first physical scan. International shipments may pass through multiple carrier networks, so tracking events may take longer to update.
If tracking has not updated for an extended period or you believe there is a shipment problem, contact help@getdaddywear.com and include your order number.
8. SHIPPING ADDRESSES
Customers are responsible for providing a complete and accurate shipping address. Review your information carefully before checkout.
If you notice an error, contact help@getdaddywear.com immediately. We will make reasonable efforts to update the address before production or fulfillment begins, but changes cannot be guaranteed after processing starts.
We are not responsible for delivery problems caused by incorrect or incomplete information supplied by the customer, except where otherwise required by law.
9. ORDER CHANGES AND CANCELLATIONS
If you want to change or cancel an order, contact help@getdaddywear.com as quickly as possible.
Because products are personalized, production may begin quickly. Once production, processing, or shipping has started, we may be unable to modify or cancel the order.
If cancellation is no longer possible, the order may be eligible for return after delivery under our Return & Refund Policy.
10. DELAYED ORDERS
Delays may occasionally occur because of customs, carrier transfers, international transportation, production volume, holidays, or other logistical factors.
If a shipment is significantly delayed, contact help@getdaddywear.com. We will review the available production, tracking, and fulfillment information.
If we cannot ship within the timeframe required by applicable law, we will provide any notice, cancellation option, or refund required by law.
11. LOST PACKAGES
If tracking indicates a package may have been lost, contact help@getdaddywear.com with your order number, tracking number, and relevant delivery information.
We will review the shipment with the applicable partners and determine an appropriate resolution.
12. DAMAGED, DEFECTIVE, OR INCORRECT ORDERS
Inspect your order when it arrives.
If the package or product arrives damaged, defective, incorrect, or personalized differently from your confirmed order, contact help@getdaddywear.com as soon as reasonably possible.
Provide your order number, a description, and clear photographs of the product and packaging. After review, we may provide a replacement, refund, or other appropriate resolution.
Customers will not be responsible for return shipping when a return is required because we sent an incorrect, damaged, defective, or incorrectly personalized item.
13. DELIVERED BUT NOT RECEIVED
If tracking shows delivered but you cannot locate the package:
• Confirm the shipping address on your order
• Check around the property or designated delivery location
• Ask members of your household
• Check with neighbors, reception, or building management where applicable
• Contact the carrier when appropriate
If you still cannot locate it, contact help@getdaddywear.com. We will review the circumstances and available tracking information.
14. RETURNS
Do not send products to the address displayed in our website footer or legal information.
Our registered mailing address is not a fulfillment center or return facility. All returns must first be requested through help@getdaddywear.com.
If authorized, our support team will provide the applicable return instructions and address. The return destination may differ from the original shipping origin.
Returns are governed by our Return & Refund Policy and 90-Day Money-Back Guarantee.
15. REGISTERED BUSINESS ADDRESS
Azyou LLC
30 N Gould St Ste R
Sheridan, WY 82801
United States
This address is for business correspondence. It is not a retail location, fulfillment warehouse, international production facility, or return address.
16. CONTACT US
Daddywear
Operated by Azyou LLC
Email: help@getdaddywear.com
Phone: +1 (347) 795-6798
Registered mailing address:
Azyou LLC
30 N Gould St Ste R
Sheridan, WY 82801
United States